In response to the COVID-19 pandemic, and being deemed “essential business” by the governor of the state of Florida, we want to assure you, our loyal customers, that Pro Movers Miami has, and always will,put the safety of our team and that of our customers first and foremost. We are committed to following all best practices and guidelines for sanitation and for cleanliness, and are taking all of the necessary precautions as we proceed to service your move. To that end, extensive measures are being taken wherever possible to combat the spread of this virus, while still being safe and efficient as we continue to provide you with the first-class, five star moving experience that you have come to expect of us. Here are some of the proactive measures we’ve implemented and will continue to implement:

  • All estimates are being provided over the phone, virtually, on-line or via email until further notice.
  • Pre-move wellness checks for both our customers and our crew members, where all will be asked to advise us if you feel ill or suspect exposure to the virus. For our movers it would be mandatory that they stay home, and for our customers, moving services can be rescheduled, postponed or cancelled to mitigate risk, should that be necessary.
  • Our crews are equipped with gloves, disinfectant sprays/wipes and hand sanitizer for your protection and theirs.
  • We have put into effect social distancing measures, and although we have always valued the professionalism and respect that comes along with a good introductory handshake and a departing thank you, we ask for your understanding that for the safety and well-being of everyone, there’ll be no handshake or touching of any kind.
  • Upon arrival, our crew will still introduce themselves, walk through the home with appropriate social distance, begin to protect the home with all safeguards like floor runners, and door jams (as they always do), but in addition we ask you now (with all due respect), to please give them the appropriate space they need to safely and efficiently service your move and allow them space to do their job.
  • When available and appropriate, open doorways and windows to increase air circulation and ventilation.
  • We are also taking measures to sanitize the cabs and boxes of our trucks, as well as all blankets, pads, tools and equipment after each and every move to reduce any risk of cross-contamination.
  • It is our hope and our expectation that you will take the same precautionary measures that we are taking, and that will also sanitize and wipe down any and all exposed surfaces and furniture prior to our arrival. Anything that you can do to help keep our working conditions safe and sanitary for our men, is equally appreciated.
  • Owners / office staff will be working around the clock from home with complete access for our team and our customers via phone, email and text.

Again, thank you for choosing Pro Movers Miami, it is our sincere pleasure to serve you. Our Promise to you, and no matter what circumstances, is to continue to deliver the 5 stars moving service that our customers depend on. Should you need to reach us directly, please feel free, Text is always the quickest, and we are literally her for you 24/7.

Thank you, be well and stay healthy!

Questions to ask movers about your upcoming relocation

When you are in the moving process, it is normal to have a lot of doubts and questions. On those questions there are answers and it is best to find those answers with the professionals. Questions to ask movers are different. Some of those questions have sense, others not so much, that is why it is best to check out Coral Springs movers and see how all of this works. Just then you should start asking questions because you ought to have at least some information about your upcoming move before you start to shower your movers with questions on the day of your move. So, let’s see what are the best questions to ask movers before the relocation starts.

Questions to ask movers may vary

As we already know, we are all different and there are different things that may come to our mind during the relocation process that you would like to ask. However, there are definitely some questions that you shouldn’t miss to ask. One of those questions is if they have a license. This is a question to ask movers before you even hire them, and it doesn’t stop there. Whether that your potential moving company answers positively to you, your job doesn’t end there.

question mark
There are many things you need to verify before moving

You ought to be a detective a little bit. Google them and find out on your own whether that moving company is licensed for this line of business, or not. It is very important, especially nowadays when there are so many fraudulent companies lurking. Having that license means that they are registered. However, this is not the only way to check if your company is the right one for you.

Reviews and recommendations

Another thing that you should check is reviews. A good review is very important for a serious company, so if they take good care of their clients, their reviews will be great. However, if you work you can make mistakes, so sometimes if you see a bad review it doesn’t mean that the potential company is bad. If you see more then one bad review that can be a big red flag. Usually, when a good moving company notices a bad review they make sure to make it right, and apologies for any inconvenience. No reputable company will leave a bad review just like that on their website.

Questions to ask movers before the moving day

The things we mentioned so far, are somewhat preventions. By going through these two simple steps, you will avoid any fraudulent company that can come your way. However, now we will see some of the questions to ask movers before the moving day. If you want something moved, and you are not quite sure if the movers would move it, that is definitely a question to ask them. You cannot be surprised if they tell you on the day of the move that they are simply not licensed to move certain items. That is why this is an obligatory question to ask movers, so you don’t get disappointed and so that you don’t have to run to find a way to move a certain object.

Are you insured?

Another, from a lot of questions to ask movers is whether are they insured. This is important for you because you have to know what will happen if something happens with your items, during packing and transportation. What if something that you own and that really valuable breaks? Who will cover that? If the company that you are planning to hire does not have insurance, you may opt for another company in order to have your peace during the move. Of course, keep in mind that this is not a must. However, you will have nobody else to blame except for yourself if something breaks and the company will not provide you with a refund for the item in question.

banana peel on a floor
Check if there is insurance included in the offer

What about your equipment?

Among so many questions to ask movers, there is that one question that it seems as people keep forgetting. Let’s say you have something really heavy, a piano for example. And you live on the fifth floor. And the elevator is not working. What will you do? There is no way to move this piano without the help of the professionals. Also, how would you do this without risking injuries? That is why it is important to ask your moving company if they have the necessary equipment for this endeavor. Once you explain the situation, they will know what they need in order to move that piano in no time. Good thing is that you may also find some of the answers by doing research in moving companies in Florida if you don’t feel like asking.

What if I cancel?

Another in the sea of questions to ask movers, is what will happen if there is a reason that will make you cancel the moving day? This is a tricky question because there are all sorts of policies in the moving companies where all depends on the date you cancel. That is why you should ask this question, to know every possible scenario. Like will you get a refund, or will you get only ten, twenty percent back? This question is just as important as any other.

  • Check to see if they have a license
  • Ask for reviews
  • Are there any items you should not transport?
  • Do they have insurance?
  • Do they have the necessary equipment?
  • What will happen if you cancel?
Make sure you prepare all the questions you want to ask your movers

These are the questions to ask movers before the move, more or less. At the end of the day, it is your personal choice what you will ask them. However, think about these questions and think about how important it is for you to have the answers.